Managing Virtual Teams and Performance Conversations

4 x 90-minute web-based sessions for managers

Managing Virtual Teams and Performance Conversations

4 x 90-minute web-based sessions for up to 8 managers per session.

  • Learn how to effectively manage performance remotely
  • Gain new skills or polish up on existing skills
  • Ensure your colleagues are given the feedback and coaching conversations they require to keep performance on track across the organisation
  • Help with managing difficult situations remotely
  • Hints and tips for keeping remote workers motivated and engaged

We will tailor the content to your organisation and situation.

Call us now – 01491 411544 or email info@3cperform.co.uk, to find out more details and keep performance on track!

Content Overview

  1. Motivating your Colleagues
  • What motivates you, what motivates your team members?   – Understanding the MAP of motivation
  • Respond remotely to motivators and dealing with demotivation
  • Checklist for an effective and motivated team
  • Action plans
2. Coaching & Feedback by phone/web
  • Challenges of remote coaching and feedback
  • Benefits of having coaching and feedback conversations
  • How to ask great questions to identify problems and concerns
  • Structure the conversation – useful models
  • Practice session and review
  • Action plans
3.  Managing Virtual Team Meetings
  • Remote management barriers and challenges – emotional and practical
  • 8 common mistakes
  • Managing conference calls effectively – best practice tips and techniques for productive and interactive virtual meetings
  • Tips for remote team activities
4. Managing Virtual Check-In Conversations
  • Set expectations
  •  Balance supportive management vs micromanagement
  •  Manage difficult situations
  •  Build personal development into each conversation

Content will be tailored to your needs.  Up to 8 delegates via web-based technology and/or phone.

Learn more about 3C’s other training solutions for managers and employees.

Clients say...

I noticed a real difference in the quality of performance conversations I could have with my team after they had been on the ‘It’s My Conversation’ programme.  Conversations with those who had been on the programme were more meaningful, more constructive and a much better use of both of our time, compared with those who had not. I did the programme myself and found its approach deeply engaging and a very powerful learning experience.

Lucy Hoyte, Strategy Team Leader, Westminster City Council

We couldn’t have designed our new approach to Performance Management without 3C.  They know their stuff, and work from a strong evidence base.  Engaging a large, global organisation is never easy – 3C have shown they understand our challenges and have most importantly helped us re-purpose our performance management to deliver our strategy as well as massively simplify the process for our workforce.

Bernadette Bruton, Global Talent and OD Director, Aviva plc

…3C have had a big impact on how we think about and manage performance.  The interactive development sessions for all managers and introduction of core competencies have really opened our eyes to how we can keep our highly skilled workforce engaged and motivated. Our engineers and project managers are starting to see managing people as a key set of skills that can be learnt and developed, and are enthused about the next stages of the programme.

David Hancox, Chief Operating Officer, Structa LLP

...thank you for the expert work you and your colleagues at 3C have done to help set our objectives and implement our strategy. I did not fully appreciate the benefits until I saw how it has worked out this year. There has been visible change in focus. Much of the success was due to the clear and engaging way you presented the issues to senior staff.

Professor Steven Cowley, CEO, United Kingdom Atomic Energy Authority

Having analysed the feedback sheets (nearly 1000), over 78% rated the session 7 or higher. Even better, 95% said the training helped them in their next appraisal, so all in all, very positive indeed. This is remarkable for a mandatory training session!

Sonia Young, Human Resource Services, Anglia Ruskin University

Who we've worked with...

Since 2001, we’ve been transforming performance management in professional, engineering, financial, legal, academic, technical, and government organisations worldwide.