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June 14, 2022What does Diversity mean in relation to managing performance?How to create more diverse organisations, with a more diverse leadership, is a key concern of many in HR right now. Organisations have paid less attention to helping managers manage diverse teams – both formally and informally. Here are some thoughts you might like to explore with colleagues. One of the big benefits of increasing […]
May 3, 2022Coaching for High PerformanceWhen a top sportsperson ‘splits’ from their coach, it often hits headlines and raises questions such as ‘how will they continue to win without a coach?’ Yet senior leaders in both public and private sector rarely get much coaching, and those that do rarely get much more than an initial ‘get started’ coaching programme for […]
March 29, 2022Dealing with Under-Performance How to deal with poor performance is one of the most common questions the 3C team are asked during our consulting, training and coaching projects. When I dig into these questions, there seem to be two quite different situations. There are a very few clear cases where people are not up to delivering the […]
March 2, 20223 Myths about Performance and RewardTalking about money is challenging for lots of us, and specific conversations about performance and reward, bonuses or lack of them, can make us anxious. We can be so worried about de-motivating people that sometimes we end up not giving a clear message at all. Here are three things that might help. 1. Pay satisfaction […]
January 19, 2022How to create useful year end conversations – 3 key stepsThe end of year review will be in sight for many of you. What can you do to help your colleagues prepare well and make the most of this opportunity? Many ‘year end’ conversations are over-stuffed with items that ‘must be addressed’ – from rating the past year of performance through to discussing development needs […]
January 5, 2022Goals aren’t everything – take time to reflect on your strengthsThere’s a great temptation to start January with a list of things to achieve this week, this month, this quarter, this year. On the plus side, making such lists can create a sense of control over an unknown and often uncertain future. I make such lists throughout the year, usually when I am putting off […]
January 5, 20223 Buzz Words You Might Want to Lose in 2022AGILE This started as a specific methodology to speed up software development. It now appears as a buzz word whenever someone wants to appear to be making impressive change. We’re moving to ‘agile HR’, or ‘we’re implementing Agile as a value’ or ‘we want employees with agile thinking’. But what do these things really mean […]
October 27, 2021Organisation Values – the benefits and the risksDeveloping a set of organisation values can have a very positive impact on a working culture, but runs the risk of creating a lot of meaningless assessment activity. At their best, values tell all employees what matters here, how they can expect to be treated, and how they should behave towards others. At their worst, […]
October 11, 2021What’s performance management got to do with the CEO?While HR leaders know they need to engage the Senior Leadership Team with the importance of managing performance, the C-Suite often seems to think that performance management is a technical issue to be managed by HR. If your CEO does not see the link between the time and resources invested in performance management, and the […]
August 25, 2021Hybrid working – how to encourage and coach high performance behavioursWhether people are working from home, the office or travelling to multiple sites, research continually shows that there is one behaviour that drives high performance more than any other. Officially the behaviour is called ‘conscientiousness’. In practice, it means doing what you say you’ll do, keeping commitments, taking responsibility for getting a result, not just […]