Performance Management Blog

October 11, 2021What’s performance management got to do with the CEO?While HR leaders know they need to engage the Senior Leadership Team with the importance of managing performance, the C-Suite often seems to think that performance management is a technical issue to be managed by HR. If your CEO does not see the link between the time and resources invested in performance management, and the […]

August 25, 2021Hybrid working – how to encourage and coach high performance behavioursWhether people are working from home, the office or travelling to multiple sites, research continually shows that there is one behaviour that drives high performance more than any other.  Officially the behaviour is called ‘conscientiousness’.  In practice, it means doing what you say you’ll do, keeping commitments, taking responsibility for getting a result, not just […]

July 27, 2021Good quality feedback – be clear and make it simpleLet’s look at why it’s so important to get the feedback conversation right.   Here are some key considerations, and a useful model to help you give clear, simple, quality feedback.   Feedback ‘noise’ In many ways we live in a permanent feedback culture – seeking ‘likes’ for every post we make, hoping for a positive […]

June 24, 2021Overcoming negative feelings about appraisalsDoes your heart sink when you’re faced with refreshing appraisals and performance conversations?  When you survey the attitude to performance management, do you think ‘I wish I didn’t have to start from here’? What can you do to re-engage your colleagues with the power for great performance conversations, if most of their past experience has […]

June 4, 2021How to have a skills and strengths conversationOver the next few months, many of us may be going back into our offices after a long time working from home.  Others of us may be exhausted by the sheer effort needed to survive the last year, and may not have huge amounts of energy for focusing on the ‘new’.  We may all be […]

May 19, 2021Performance conversations to help colleagues thrive, no matter what happens.Time to think about what comes next Are you postponing  thinking about performance management until the world has settled into a ‘new normal’? I urge you to think again. If ever there was a time that individual actions by employees could change the future for your organisation, your clients and even society – it is […]

March 19, 2021Employees own their performance (not their manager…)For years the received wisdom about managers is that they are responsible for their employees’ performance.  This is, when you think about it, more than a little bizarre. A manager can’t, after all, force someone to improve their performance.   We take a different view. We believe that the only person who can ultimately change and […]

March 5, 2021The three levels of performance conversationsIf you are still stuck with annual appraisals, with maybe the occasional mid-year review, you are giving managers a massive ‘neuroscience’ headache.  Coaching and feedback are at the core of performance conversations, and you need to make sure they happen all year round. Conversations about performance happen at essentially three levels, and mixing it all […]

February 26, 2021Is your whole organisation under-performing – including you?It’s that goal setting time of year again… and I just had a quick review of the goal setting research – gave myself a shock reminder! People who ‘do their best’ consistently under-perform against those who have challenging, demanding goals.  So if goal setting is weak, ineffective or non-existent at your place of work, then […]

February 24, 2021Virtual Working – what have we learned about managing performance?The last 12 months have brought so much change, its hard to remember that there was a time working from home was a privilege for a few office workers.  Managers are having to manage performance virtually, and for many that is a new experience. What did we learn this year, and how can that help […]

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