Performance Management consultancy, training & toolkits

NEW!  Free White Paper – Making Performance Related Pay Work for You.  Find out more and download your free copy

NEW! White Paper – Making Performance Related Pay Work for You

Find out more and download your free copy

The Performance Management Playbook by Hedda Bird

Business Book Awards 2022 – Highly Commended (People, Culture & Management Book 2022)

Find out more

It’s My Performance Conversation

Using Forum Theatre to help create that lightbulb moment when your people switch on and take ownership of their performance conversation


Read more about our classroom or virtual bite-sized workshops

A Year in a Day of Performance Conversations

It’s funny! It’s true! It’s effective!

Watch the trailer

Our unique approach to performance management is specially designed to turn strategy into action on the front line.

Whether you are looking for a renewed and refreshed approach to performance management or tailored staff engagement and training to support your existing approach – or both – our experienced team will help you get the most out of your performance management journey.

Check out how we work with organisations like yours, or to talk about your specific needs, just get in touch.


Virtual Programmes from 3C

We have adapted our training solutions so they can be delivered virtually.

Become a Confident and Effective Virtual Trainer  – we have been running this successful and very popular online programme for virtual trainers since the beginning of April 2020 – helping to transfer their classroom skills to the virtual world – click here for more details on running an in-house programme

View all of 3C’s Virtual Training Solutions here

You may also be interested in our FREE programme for those working from home –  How to Manage Conference Calls and Online Meetings.   Click here to find out more and enrol on the course.

Watch our latest webinar (November)

Business Book Awards - Highly Commended (People, Culture & Management Book 2022)

How we do it…

Our unique approach is based on years of research and insight into the needs of employees like yours.

  • Specialist Consultancy – engages your senior leaders and employees in an intelligent re-evaluation of the purpose of performance management. Creative, stimulating and full of lightbulb moments.
  • Training and Engagement – our tailored, interactive, performance management training interventions engage and motivate even the most sceptical employees to take ownership of their performance.

Who we've worked with...

Since 2001, we’ve been transforming performance management in professional, engineering, financial, legal, academic, technical, and government organisations worldwide.

Clients say...

"Fantastic use of tech.  Thank you - this was really thought-provoking, and thanks also to the actors Adam and Pippa for making it very engaging!"

‘Forum Theatre Live’ Delegate, Canterbury Christ Church University

I cannot recommend your Virtual Trainer programme highly enough.  Thank you Hedda for facilitating such a fabulous programme and in such a very skilful and concise manner.  I am so pleased that I was able to participate and be a part of such an engaging group of people.  I can’t wait to share my new found knowledge with my colleagues and have already made some changes to my eLearning and Library support training session – chat, teaching a process, management grid, icebreakers here we come!

Lisa Harvey, eLearning Support Officer, Royal United Hospitals Bath NHS Foundation Trust

“We couldn’t have designed our new approach to Performance Management without 3C.  They know their stuff, and work from a strong evidence base.  Engaging a large, global organisation is never easy– 3C have shown they understand our challenges and have most importantly helped us re-purpose our performance management to deliver our strategy as well as massively simplify the process for our workforce.”

Bernadette Bruton, Global Talent and OD Director, Aviva plc

Hedda, you were marvellous at directing/guiding us all in the right direction with sublime ease… well, you made it look that easy anyway!  I believe all of the team learnt a considerable amount of useful techniques to use going forwards as virtual trainers.  You ensured that everyone was included and carried us all along excellently.  It was good to see our Advisors blossoming ‘virtually’ as each day went by.

Pete George, Health & Safety Manager, Howdens

I noticed a real difference in the quality of performance conversations I could have with my team after they had been on the ‘It’s My Conversation’ programme.  Conversations with those who had been on the programme were more meaningful, more constructive and a much better use of both of our time, compared with those who had not. I did the programme myself and found its approach deeply engaging and a very powerful learning experience.

Lucy Hoyte, Strategy Team Leader, Westminster City Council