Case Study: How to ditch objectives and focus on what matters
A rapidly growing mining and metals company employing 15,000 engineers and scientists worldwide wanted to improve their performance management and succession planning.
Hedda Bird of 3C explains: “In the course of site research, 3C concluded that the typical complex, time-consuming process of setting objectives was
not appropriate to meet the company’s needs.
What we discovered led to the development and implementation of a radical new approach – the Performance Scorecard.”
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...thank you for the expert work you and your colleagues at 3C have done to help set our objectives and implement our strategy. I did not fully appreciate the benefits until I saw how it has worked out this year. There has been visible change in focus. Much of the success was due to the clear and engaging way you presented the issues to senior staff.
Professor Steven Cowley, CEO, United Kingdom Atomic Energy Authority
A very useful and practical course with great use of video! It focused on the essentials and really enabled learning through plenty of interaction.
Delegate, Regent’s University London
We couldn’t have designed our new approach to Performance Management without 3C. They know their stuff, and work from a strong evidence base. Engaging a large, global organisation is never easy – 3C have shown they understand our challenges and have most importantly helped us re-purpose our performance management to deliver our strategy as well as massively simplify the process for our workforce.
Bernadette Bruton, Global Talent and OD Director, Aviva plc
Having analysed the feedback sheets (nearly 1000), over 78% rated the session 7 or higher. Even better, 95% said the training helped them in their next appraisal, so all in all, very positive indeed. This is remarkable for a mandatory training session!
Sonia Young, Human Resource Services, Anglia Ruskin University
…3C have had a big impact on how we think about and manage performance. The interactive development sessions for all managers and introduction of core competencies have really opened our eyes to how we can keep our highly skilled workforce engaged and motivated. Our engineers and project managers are starting to see managing people as a key set of skills that can be learnt and developed, and are enthused about the next stages of the programme.
David Hancox, Chief Operating Officer, Structa LLP