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January 19, 2022How to create useful year end conversations – 3 key stepsThe end of year review will be in sight for many of you. What can you do to help your colleagues prepare well and make the most of this opportunity? Many ‘year end’ conversations are over-stuffed with items that ‘must be addressed’ – from rating the past year of performance through to discussing development needs […]
January 5, 2022Goals aren’t everything – take time to reflect on your strengthsThere’s a great temptation to start January with a list of things to achieve this week, this month, this quarter, this year. On the plus side, making such lists can create a sense of control over an unknown and often uncertain future. I make such lists throughout the year, usually when I am putting off […]
January 5, 20223 Buzz Words You Might Want to Lose in 2022AGILE This started as a specific methodology to speed up software development. It now appears as a buzz word whenever someone wants to appear to be making impressive change. We’re moving to ‘agile HR’, or ‘we’re implementing Agile as a value’ or ‘we want employees with agile thinking’. But what do these things really mean […]
October 27, 2021Organisation Values – the benefits and the risksDeveloping a set of organisation values can have a very positive impact on a working culture, but runs the risk of creating a lot of meaningless assessment activity. At their best, values tell all employees what matters here, how they can expect to be treated, and how they should behave towards others. At their worst, […]
October 11, 2021What’s performance management got to do with the CEO?While HR leaders know they need to engage the Senior Leadership Team with the importance of managing performance, the C-Suite often seems to think that performance management is a technical issue to be managed by HR. If your CEO does not see the link between the time and resources invested in performance management, and the […]
August 25, 2021Hybrid working – how to encourage and coach high performance behavioursWhether people are working from home, the office or travelling to multiple sites, research continually shows that there is one behaviour that drives high performance more than any other. Officially the behaviour is called ‘conscientiousness’. In practice, it means doing what you say you’ll do, keeping commitments, taking responsibility for getting a result, not just […]
July 27, 2021Good quality feedback – be clear and make it simpleLet’s look at why it’s so important to get the feedback conversation right. Here are some key considerations, and a useful model to help you give clear, simple, quality feedback. Feedback ‘noise’ In many ways we live in a permanent feedback culture – seeking ‘likes’ for every post we make, hoping for a positive […]
June 24, 2021Overcoming negative feelings about appraisalsDoes your heart sink when you’re faced with refreshing appraisals and performance conversations? When you survey the attitude to performance management, do you think ‘I wish I didn’t have to start from here’? What can you do to re-engage your colleagues with the power for great performance conversations, if most of their past experience has […]
June 4, 2021How to have a skills and strengths conversationOver the next few months, many of us may be going back into our offices after a long time working from home. Others of us may be exhausted by the sheer effort needed to survive the last year, and may not have huge amounts of energy for focusing on the ‘new’. We may all be […]
May 19, 2021Performance conversations to help colleagues thrive, no matter what happens.Time to think about what comes next Are you postponing thinking about performance management until the world has settled into a ‘new normal’? I urge you to think again. If ever there was a time that individual actions by employees could change the future for your organisation, your clients and even society – it is […]