Performance Management Blog

February 6, 2023You can’t just tinker with bits of performance management if you need real change‘You can’t just tinker with bits of performance management if you need real change’ I recently had the pleasure of welcoming the Chief People Officer of Ofcom, Kerri-Ann O’Neill to our Talking Performance webinar.  She shared her experience of re-thinking performance management in the context of a wider cultural change across Ofcom. One of the […]

December 2, 2022Kick-Start the New Year with Development ConversationsHave you already set too many targets for yourself this year?  Are you over-stretched with trying to improve your health, your performance, your career, your well-being?  Perhaps your team have overwhelmed themselves too – New Year resolutions can become a burden not a motivation.  Why not take the time to think about development instead.    You […]

October 27, 2022Can Performance Related Pay help improve productivity?These are challenging times for both public and private sector organisations. Many performance and reward teams are looking at the potential for some form of performance related pay to help improve productivity.   We’ve been taking a fresh look at all the research and case study evidence to help answer questions about how variable pay options […]

September 30, 2022Managing in a hybrid world needs clear leadershipManagers hoping for a return to ‘normal’ after the Covid-19 challenges have found themselves dealing with a whole new set of issues around hybrid working.  For the best part of two years, many managers were working in a primarily virtual context – it wasn’t easy.  But somehow, this new world of combining office attendance with […]

August 12, 2022Maximising Team PerformanceThere is a practical, easy-to-understand method to improve team performance:  introduce Shared Team Goals.  That means, goals where no-one can succeed unless we all succeed. Researcher Michael West, while working at Aston Business School, found that, within NHS Trusts, the more people who had shared team goals, the fewer deaths were recorded.    It’s easy to […]

July 7, 2022How to Reduce Bias in Performance ManagementMarta Kaufmann, best known as a creator of the iconic ‘Friends’ TV series, has recently announced that only now is she beginning to understand the level of systemic racial bias that she and her colleagues operated in – resulting in ten series of a show that purported to be set in one of the most […]

June 14, 2022What does Diversity mean in relation to managing performance?How to create more diverse organisations, with a more diverse leadership, is a key concern of many in HR right now. Organisations have paid less attention to helping managers manage diverse teams – both formally and informally.  Here are some thoughts you might like to explore with colleagues. One of the big benefits of increasing […]

May 3, 2022Coaching for High PerformanceWhen a top sportsperson ‘splits’ from their coach, it often hits headlines and raises questions such as ‘how will they continue to win without a coach?’  Yet senior leaders in both public and private sector rarely get much coaching, and those that do rarely get much more than an initial ‘get started’ coaching programme for […]

March 29, 2022Dealing with Under-Performance  How to deal with poor performance is one of the most common questions the 3C team are asked during our consulting, training and coaching projects.    When I dig into these questions, there seem to be two quite different situations. There are a very few clear cases where people are not up to delivering the […]

March 2, 20223 Myths about Performance and RewardTalking about money is challenging for lots of us, and specific conversations about performance and reward, bonuses or lack of them, can make us anxious.  We can be so worried about de-motivating people that sometimes we end up not giving a clear message at all.   Here are three things that might help. 1. Pay satisfaction […]

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