Managing Poor Performance
Give people the skills, motivation and confidence to address poor performance
Managing Poor Performance
Managing Poor Performance is a popular and effective training course which provides managers with practical skills and tools to handle performance related conversations with their staff.
This interactive training session can be as short as a 90 minute skills clinic or as long as a full day workshop – depending on your exact requirements.
Content will be tailored to your needs. Up to 12 delegates.
By the end of this training session, managers will be able to:
- Identify what constitutes poor performance
- Appreciate the importance of dealing with under-performance in a proactive and positive way
- Follow a framework for the poor performance conversation
- Be confident in dealing with typical performance issues
I noticed a real difference in the quality of performance conversations I could have with my team after they had been on the ‘It’s My Conversation’ programme. Conversations with those who had been on the programme were more meaningful, more constructive and a much better use of both of our time, compared with those who had not. I did the programme myself and found its approach deeply engaging and a very powerful learning experience.
Lucy Hoyte, Strategy Team Leader, Westminster City Council
3C's 'Become an Effective and Confident Trainer' course encouraged me to find my virtual trainer voice. Since the course, I deliver sessions with the security of knowing that I am using tried and tested techniques and the confidence to develop my own activities. The course modelled the learning involved and Hedda and colleagues on the course were an excellent sounding board for ideas.
Kate Davies, Faculty Liaison Librarian for Medicine, Health and Social Care, Canterbury Christ Church University
We couldn’t have designed our new approach to Performance Management without 3C. They know their stuff, and work from a strong evidence base. Engaging a large, global organisation is never easy – 3C have shown they understand our challenges and have most importantly helped us re-purpose our performance management to deliver our strategy as well as massively simplify the process for our workforce.
Bernadette Bruton, Global Talent and OD Director, Aviva plc
…3C have had a big impact on how we think about and manage performance. The interactive development sessions for all managers and introduction of core competencies have really opened our eyes to how we can keep our highly skilled workforce engaged and motivated. Our engineers and project managers are starting to see managing people as a key set of skills that can be learnt and developed, and are enthused about the next stages of the programme.
David Hancox, Chief Operating Officer, Structa LLP
...thank you for the expert work you and your colleagues at 3C have done to help set our objectives and implement our strategy. I did not fully appreciate the benefits until I saw how it has worked out this year. There has been visible change in focus. Much of the success was due to the clear and engaging way you presented the issues to senior staff.
Professor Steven Cowley, CEO, United Kingdom Atomic Energy Authority