Every manager a coaching manager
Coaching means encouraging and motivating team members to achieve their goals, solve their own problems and find their own solutions by asking the right questions.
It’s about getting the best from people and encouraging them to perform at peak potential by developing the necessary skills, confidence and knowledge.
Coaching can be a particular challenge for managers who have been promoted for their technical, professional or academic expertise, rather than their managerial skills, as they tend to focus on solutions, facts and objectives rather than supporting the development of the people in their team.
By the end of this training workshop, managers will:
- Be confident that they can have a conversation with their team members to identify coaching needs and growth areas
- Be able to provide structured coaching for their teams using the GROW model
- Understand that coaching can be quick, simple and informal yet still highly effective
- Encourage team members to take responsibility for their own solutions
- Know when to coach
- Have practised and/or reviewed a practice coaching session
This interactive training session can be as short as a 90 minute skills clinic or as long as a full day workshop – depending on your exact requirements.
Content will be tailored to your needs. Up to 12 delegates.
Learn more about Frequent Feedback – 3C’s mobile enabled platform that supports manager training and drives a coaching and feedback culture throughout your organisation.
I noticed a real difference in the quality of performance conversations I could have with my team after they had been on the ‘It’s My Conversation’ programme. Conversations with those who had been on the programme were more meaningful, more constructive and a much better use of both of our time, compared with those who had not. I did the programme myself and found its approach deeply engaging and a very powerful learning experience.
Lucy Hoyte, Strategy Team Leader, Westminster City Council
We couldn’t have designed our new approach to Performance Management without 3C. They know their stuff, and work from a strong evidence base. Engaging a large, global organisation is never easy – 3C have shown they understand our challenges and have most importantly helped us re-purpose our performance management to deliver our strategy as well as massively simplify the process for our workforce.
Bernadette Bruton, Global Talent and OD Director, Aviva plc
…3C have had a big impact on how we think about and manage performance. The interactive development sessions for all managers and introduction of core competencies have really opened our eyes to how we can keep our highly skilled workforce engaged and motivated. Our engineers and project managers are starting to see managing people as a key set of skills that can be learnt and developed, and are enthused about the next stages of the programme.
David Hancox, Chief Operating Officer, Structa LLP
...thank you for the expert work you and your colleagues at 3C have done to help set our objectives and implement our strategy. I did not fully appreciate the benefits until I saw how it has worked out this year. There has been visible change in focus. Much of the success was due to the clear and engaging way you presented the issues to senior staff.
Professor Steven Cowley, CEO, United Kingdom Atomic Energy Authority
Having analysed the feedback sheets (nearly 1000), over 78% rated the session 7 or higher. Even better, 95% said the training helped them in their next appraisal, so all in all, very positive indeed. This is remarkable for a mandatory training session!
Sonia Young, Human Resource Services, Anglia Ruskin University